Important Informations

Apartments

• 24/7 reception
• Arrival: Your apartment is available from 2 pm.
• Departure: We ask you to vacate your apartment by 11 a.m.
• Baby cots/extra beds available on request
• Pull-out sofa in the Executive Apartment available on request
• Special rates apply for congresses, trade fairs and special public holiday dates

Cleaning service

The apartment is cleaned twice a week and includes cleaning of the kitchen/kitchenette and kitchen set (cutlery, pots, pans, plates etc.) as well as cleaning of the bathroom and living areas. Towels are changed twice a week, bed linen once a week.

 

Additional cleaning is possible on request and may incur additional costs.

Pets

Dogs are only allowed on request.

There is an extra charge for the final cleaning (from Euro 40,–, depending on the length of stay).

Smoking

Singerstrasse 21/25 is a non-smoking hotel.

 

Smoking is prohibited in all apartments, in the breakfast room, in the lobby and in all public areas.

 

The hotel reserves the right to charge a cleaning fee (from Euro 250,–) for restoring the apartments to a smoke-free condition if the smoking ban is disregarded.

Important telephone numbers

Rescue – 144

Police – 133

Fire department -122

Medical radio service – 141

Cab – 31300, 40100, 60160

Airport – 01/700 70

Central train information – 05/1717

Payment

You are welcome to pay your bill in cash, by credit card or EC card. To secure your reservation, we ask you to provide your credit card details including expiration date – thank you for your understanding.

Cancellation

The General Terms and Conditions for the Hotel Industry (AGBH) apply.

Garage

If you arrive by car, there is the possibility to park in our own garage, Euro 42,–/night. A reservation is necessary.

Airport pick-up

We will be happy to organize an airport pick-up for you (Euro 45,– /ride, max. 4 persons). Our team will need your flight number and arrival time.

Transfer to the airport costs Euro 45,–/ride, max. 4 persons).