Good to know - the most important information for your Vienna vacation in Singerstrasse 21/25

All information at a glance

Important notes, interesting facts & information on reservations at Singerstrasse 21/25.

Apartments

• 24/7 Front Office available
• Check-In: Your apartment will be available from 2pm
• Check-Out: We kindly ask you to vacate the apartment until 11am
• Additional beds/Baby cribs available on request (additional fee may apply)
• Pull-out sofa in the Executive apartments available on request (additional fee may apply)
• Special rates apply for congresses, fairs and special holiday events

Cleaning Service

The cleaning service in included  twice a week.
It includes cleaning of the kitchen/kitchenette and kitchen set (cutlery, pots, pans, plates etc.) as well as the cleaning of bath room and living room. Towels will be changed twice a week and bed linen once a week. Extra cleaning possible on request and additional costs may occur.

Pets

Dogs may only be admitted upon request.

Furthermore, in case of admission, as a single end cleaning fee will be charged (starting from Euro 40,--, depending on the lenght of stay).

Smoking

Singerstrasse 21/25 is a non-smoking establishment.

The ban is in place on smoking in all apartments, restaurant and common facilities. Hotel reserves the right to charge an additional fee ( Euro 250,--) for cleaning where ban is disregarded in order to cover the extensive cost of restoring guest rooms to a smoke-free condition.

Important Telephone Numbers

Ambulance: 144

Police: 133

Fire Department: 122

Taxis: 31300, 40100, 60160

Airport: 01/700 70

Central Help Line of the Austrian National Rail (ÖBB): 05/1717

Payment

You may settle your bill by paying in cash, with a credit card, or a cash card. In order to secure reservations, we kindly ask you to provide us with your credit card details including the expiry date.

Cancellation

 The general terms and conditions of the Austrian hotel industry (AGBH) apply.

Bank Details

Bank: Raiffeisen NÖ-Wien AG

IBAN: AT14 3200 0000 0032 5266

BIC: RLNWATWW

Billing Address

Singerstrasse 21/25

1010 Vienna

Austria

Parking

We are pleased to offer a parking space in our in-house garage at the rate of Euro 42,-- per day. The entrance to our garage is  at „Riemergasse 16“. Please note that a reservation is required. 

Airport Transfer

Make your arrival more comfortable and book a transfer (Euro 45,--/car, max. 4 people). Please let us know your arrival time and your flight number no later than 24h before your arrival.

Transfer to the airport costs Euro 45,-- per car (max. for 4 people).